Luces Candles Ambassador Program Terms and Conditions


By signing up to be part of the Luces Candles Ambassador Program (“Program”) you are agreeing to be bound by the terms and conditions contained herein (“Terms and Conditions”).

Luces Candles reserves the right to update and change the Terms and Conditions from time to time without notice. Any new features that augment or enhance the current Program, including the release of new tools and resources, shall be subject to the Terms and Conditions. Continued use of the Program after any such changes shall constitute your consent to such changes.

Violation of any of the terms below will result in the termination of your Account and in the forfeiture of any outstanding ambassador commission payments earned prior to your violation. Despite knowing the possible risks or liabilities, you agree to be bound by the Terms and Conditions of the Ambassador Program.

Account Terms

  • You must be a human. Accounts registered by “bots” or other automated methods are not permitted.
  • You must be 18 years or older to be part of this Program.
  • You must be currently living in Australia to be an Ambassador.
  • You must provide your full legal name, valid email address, and all other information requested in order to complete the signup process.
  • Your login may only be used by one person – a single login shared by multiple people is not permitted.
  • You are responsible for maintaining the security of your account and password. Luces Candles cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
  • You are responsible for all content posted and activity that occurs under your account.
  • One person or legal entity may not maintain more than one account.
  • You cannot and will not use the Ambassador Program for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
  • You may not use the Ambassador Program to earn money on your own Luces Candles product accounts.

Links/graphics on your site, in your emails, or other communications

Once you have signed up for the Ambassador Program, you will be assigned a unique Ambassador Code. You are permitted to place links, banners, or other graphics we provide with your Ambassador Code on your site, in your emails, or in other communications. We will provide you with guidelines and graphical artwork to use in linking Luces Candles. We may change the design of the artwork at any time without notice, but we will not change the dimensions of the images without proper notice.

To permit accurate tracking, reporting, and referral fee accrual, we will provide you with unique Ambassador Code to be used in all transactions between your referrals and Luces Candles. You will earn referral fees only with respect to sales on a Luces Candles product which used your Ambassador Code on checkout.

Referral fees/commissions and payment

For a product sale to be eligible to earn a referral commission, the customer must click-through and complete an order using your unique Ambassador Code upon checkout. 

You will get a commission based on the discounted price of product/s purchased using your Ambassador Code excluding shipping fee, and your approved discount percentage (e.g. 10%). 

For example, your coupon code was used on 20 separate purchases of 1 classic soy candle priced at $24.95. Your commission will be computed as follows:

Quantity Price(inc. of shipping fee  Total
Classic soy candle x 20 $24.95 $499
Code Discount (10% off) x 20 $2.95 – $49.90
Subtotal $449.10
Commission percentage x 10%
Total Commission $44.91

We will only pay commissions on orders that are automatically tracked and reported by our systems. We will not pay commissions if someone says they purchased or someone says they entered a referral code if it was not tracked by our system. We can only pay commissions on business generated through properly formatted special Ambassador Codes that were automatically tracked by our systems.

We reserve the right to disqualify at our own discretion commissions earned through fraudulent, illegal, or overly aggressive, questionable sales or marketing methods.

Payments only begin once you have earned more than Twenty Australian Dollars (AUD20) in ambassador income. If your Ambassador Account never crosses the $20 threshold, your commissions will not be realized or paid. We are only responsible for paying accounts that have crossed the $20 threshold.

Identifying yourself as a Luces Candles Ambassador

You may not issue any press release with respect to this Agreement or your participation in the Program without our written approval of the material; such action may result in your termination from the Program. In addition, you may not in any manner misrepresent or embellish the relationship between Luces Candles and you, (ex. say you develop our products, say you are part of Luces Candles) or express or imply any relationship or affiliation between Luces Candles and you or any other person or entity except as expressly permitted by this Agreement (including but not limited to expressing or implying that we support, sponsor, endorse, or contribute money to any charity or other cause).

You may not purchase products through your ambassador links for your own use. Such purchases may result (in our sole discretion) in the withholding of referral fees and/or the immediate termination of this Agreement.

Payment schedule

As long as your current ambassador earnings are over $20, you will be paid each month. If you have not earned $20 since your last payment, we will pay you the following month after you have crossed the threshold. All payments must be paid via PayPal through the automated system as specified when signing up. If you need to update your PayPal email address, you can contact us at [email protected]

Customer definition

Customers who buy products through this Program will be deemed to be our customers. Accordingly, all of our rules, policies, and operating procedures concerning customer orders, customer service, and product sales will apply to those customers. We may change our policies and operating procedures at any time without prior notice. For example, we will determine the prices to be charged for products sold under this Program in accordance with our own pricing policies. Product prices and availability may vary from time to time. Because price changes may affect Products that you have listed on your site, you should not display product prices on your site. We will use commercially reasonable efforts to present accurate information, but we cannot guarantee the availability and/or price of any particular product.

Your responsibilities

You will be solely responsible for the development, operation, and maintenance of your site and for all materials that appear on your site. For example, you will be solely responsible in:

– the technical operation of your site and all related equipment;

– ensuring that the display of special links on your site does not violate any agreement between you and any third party (including without limitation any restrictions or requirements placed on you by a third party that hosts your site);

– the accuracy, truth, and appropriateness of materials posted on your site (including but not limited to all product-related materials and any information you include within or associate with Special Links);

– ensuring that materials posted on your site do not violate or infringe upon the rights of any third party (including but not limited to copyrights, trademarks, privacy, or other personal or proprietary rights);

– ensuring that materials posted on your site are not libelous or otherwise illegal;

– ensuring that your site accurately and adequately discloses, either through a privacy policy or otherwise, how you collect, use, store, disclose, and secure data collected from visitors, including, where applicable, the fact that third parties (including advertisers) may serve content and/or advertisements and collect information directly from visitors and may place or recognize cookies on visitors’ browsers.

Compliance with Laws

As a condition to your participation in the Program, you agree that during your participation in the Program as an Ambassador, you will comply with all laws, ordinances, rules, regulations, orders,judgments, decisions, licenses and permits requirement, or other requirements of any governmental authority that has jurisdiction over you, whether those laws, etc. are now in effect or later come into effect during the time you are a Program participant. Without limiting the foregoing obligation, you agree that as a condition of your participation in the Program you will comply with all applicable laws (federal, state or otherwise) that govern marketing email, including without limitation, the CAN-SPAM Act of 2003 and all other anti-spam laws.

Term of the Agreement and Program

The term of this Agreement will begin upon our acceptance of your Program application and will end when terminated by either party. Either you or we may terminate this Agreement at any time, with or without cause, by giving the other party written notice of termination at least fifteen (15) days prior to the intended date of termination. Upon the termination of this Agreement for any reason, you will immediately cease use of, and remove from your site, all links to, and all of our trademarks, trade dress, and logos, and all other materials provided by or on behalf of us to you pursuant hereto or in connection with the Program. Luces Candles reserves the right to end the Program at any time. Upon program termination, Luces Candles will pay any outstanding earnings accrued above $20.


Luces Candles, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Program, or any other Luces Candles service, for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all potential or to-be-paid commissions in your Account if they were earned through fraudulent, illegal, or overly aggressive, questionable sales or marketing methods. Luces Candles reserves the right to refuse service to anyone for any reason at any time.

Relationship of Parties

You and we are independent contractors, and nothing in this Agreement will create any partnership, joint venture, agency, franchise, sales representative, or employment relationship between the parties. You will have no authority to make or accept any offers or representations on our behalf. You will not make any statement, whether on your site or otherwise, that reasonably would contradict anything in this Section.

Limitations of Liability

We will not be liable for indirect, special, or consequential damages (or any loss of revenue, profits, or data) arising in connection with this Agreement or the Program, even if we have been advised of the possibility of such damages. Further, our aggregate liability arising with respect to this Agreement and the Program will not exceed the total referral fees paid or payable to you under this Agreement.


We make no express or implied warranties or representations with respect to the Program or any products sold through the Program (including, without limitation, warranties of fitness, merchantability, noninfringement, or any implied warranties arising out of a course of performance, dealing, or trade usage). In addition, we make no representation that the operation of the Luces Candles will be uninterrupted or error-free, and we will not be liable for the consequences of any interruptions or errors.

Independent Investigation



Any dispute relating in any way to this Agreement (including any actual or alleged breach hereof), any transactions or activities under this Agreement or your relationship with us or any of our ambassadors shall be submitted to confidential arbitration, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court (and you consent to non-exclusive jurisdiction and venue in such courts) or any other court of competent jurisdiction. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.


This Agreement will be governed by the laws of Australia, without reference to rules governing choice of laws. You may not assign this Agreement, by operation of law or otherwise, without our prior written consent. Subject to that restriction, this Agreement will be binding on, inure to the benefit of, and be enforceable against the parties and their respective successors and assigns. Our failure to enforce your strict performance of any provision of this Agreement will not constitute a waiver of our right to subsequently enforce such provision or any other provision of this Agreement.

The failure of Luces Candles to exercise or enforce any right or provision of the Terms and Conditions shall not constitute a waiver of such right or provision. The Terms and Conditions constitutes the entire agreement between you and Luces Candles and shall govern your use of the Service, superseding any prior agreements between you and Luces Candles (including, but not limited to, any prior versions of the Terms and Conditions).

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